MXP Modules

PROPERTY MANAGEMENT SYSTEM

Take your guest management to a entirely new level

PMS General

PMS Mobile Application

PMS Mobile Check-In

PMS Luggage Tracking

PMS Property Access

PMS eMustering

PMS Housekeeping

PMS Accounting

PMS Clearance

Questionnaire Management

MXP Questionnaire Management

Guest feedback is an important factor in defining the ideal cruise product. Manual processing of guest questionnaires is a labor-intensive process, resulting in delays and often poorly generated records.

The MXP Survey module has been designed to automate the process and to give management better analysis tools.

Collect valuable guest feedback to improve your services

Top Features

  • Personalized cruise end questionnaire with results are linked directly to guest account in MXP
  • Tour questionnaires linked to cruises/ports
  • Pre/post cruise questionnaire linked to cruises/ports
  • Direct link to lecturer/entertainer profile in MXP
  • Personalized questionnaires per guest and cabin
  • Extensive reporting on key performance indicators
  • Reporting on who filled out and who did not
  • High performance multi-threaded processing engine with tolerances up to 1 cm
  • All data replicates to the office every day for data analysis and BI
  • Ratings attached to the guest profile
  • Fast processing through scanning – no manual compilation – in-time results
  • Guest history and ratings available on all installations – including office

Your Benefits

  • Batch selection of survey participants

  • Automatic scanning and data acquisition from questionnaires

  • Review of the results in the application or in MXP Property Management System module

  • Results exportable into Excel

  • Analysis made easy to capture trends for each department, season or particular question

  • Survey results for each guest are saved under the guest profile which can assist in future bookings

Take your software to a whole new level

Contact

Contact

Links

© MarineXchange Software GmbH