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MarineXchange Appoints Andie Underwood to Director, Port Operations | Tuesday 03. December 2013

MarineXchange (MXP), the leading provider of enterprise software for the cruise industry, has appointed Andrea Underwood to the new position of Director, Port Operations. With extensive experience in the shipping industry, Andrea has detailed knowledge of port operations and the global port agency market, with particular expertise in the cruise and government sectors. Known as Andie, she holds a bachelor’s degree in International Business, and a masters degree in Ship and Shipping Management.

“I’m delighted to be given this opportunity and am thoroughly looking forward to leveraging my previous experience in the maritime industry, including my two years as an MXP client, to further cement MXP's market-leading position," Underwood said. Hannes Lindthaler, Founder and CEO of MarineXchange, said, “Andie is an outstanding addition to the MXP team. She is a business-minded, strategic thinker. Andie’s past work with a large port agent and at a major cruise line provides her with great operational insight. No one is better equipped than Andie to serve as client liaison.

”Prior to joining MXP, Underwood was the Port Services Planning and Development Manager at Carnival UK (CUK), where she was responsible for the planning, budgeting, and co-ordination of port calls for the fleet of 10 P&O and Cunard cruise liners. She also led the appointment and management of the CUK worldwide port agency network.

Previously, Underwood was a regional manager for North and Central America within Inchcape Shipping Services, focusing on port agency services for military and government-contracted vessels. She has also worked as a port agent in and around Norfolk (VA), covering the full range of commercial vessels operating on the Eastern seaboard of the US.

As Director of Port Operations at MarineXchange, she is responsible for all port-related aspects of the MXP software suite, including training, development, and implementation for both the Port Management and Port Costs modules, as well as the soon to be released Port Agent Portal.

 

MarineXchange, an ISO certified company, offers the only enterprise software suite for the cruise industry. MXP is a mature and feature-rich software and offers modules to better manage supply chain, ports, port costs, itineraries, tours, payroll, human resources, property management (PMS), recipes, menu cycles, meal counts, and visitors. All modules are seamlessly integrated with each other and are managed centrally at the office. The software is in use by 22 cruise companies, operating more than 160 vessels.

For more information please go to www.marinexchange.com or contact us directly by e-mail at info(at)marinexchange.com. MarineXchange has offices in Miami, Austria, Sweden, and the United Kingdom.


International Shipping Partners (ISP) selects the MXP Property Management System for 3 more vessels | Friday 08. March 2013

After the successful implementation onboard OCEAN DIAMOND, International Shipping Partners, Inc. has selected the MXP Property Management System for three more vessels of its fleet – the SEA SPIRIT, the QUEST, and the new SEA EXPLORER.

 

Dietmar Wertanzl, International Shipping Partners’ Executive Vice President, Hotel & Commercial Operations, said, “Our expedition ships operate in the most remote parts of the world, and we need a stable and easy-to-use solution. MXP offers integrated point of sale, gangway security, offline check-in, and many other advanced features at the lowest total cost of ownership (TCO).”

 

MarineXchange Managing Director Hannes Lindthaler added, “For the first time, a property management system (PMS) can be completely managed from the office. Guest data captured on board, including financial transactions, automatically flows back and enables permanent control and cost-efficient ship management. As an industry first, passenger data no longer has to be imported from files with our PMS. Instead, a continuous interface automatically moves data to the installations, enabling ship personnel to see future bookings as well as guest history from other vessels in the fleet.”

 

MarineXchange, an ISO certified company, offers the only enterprise software suite for the cruise industry. MXP is a mature and feature-rich software and offers modules to better manage supply chain, ports, port costs, itineraries, tours, payroll, human resources, property management (PMS), recipes, menu cycles, meal counts, and visitors. All modules are seamlessly integrated with each other and are managed centrally at the office. The software is in use by 16 cruise companies, operating more than 100 vessels.

 

Headquartered in Miami, Florida, International Shipping Partners, Inc. offers ship owners a broad range of comprehensive passenger ship management services, including marine, technical, and hotel operations. For more than 20 years, ISP has been committed to maintaining the highest standards of professionalism in all aspects of the business, delivered through experienced, conscientious, well-trained, and dedicated employees. ISP currently operates a fleet of 20 vessels.

 

For more information, please go to www.marinexchange.com or contact us directly by e-mail at info(at)marinexchange.com. MarineXchange has offices in Miami, Austria, Sweden, and the United Kingdom.

 


Carnival Cruise Lines selects MarineXchange MXP software for its Itinerary, Port, and Port Cost Management needs | Wednesday 05. December 2012

Carnival Cruise Lines has selected MarineXchange to implement the MXP enterprise software suite on its fleet of 24 ships. Implementation of the MXP itinerary, port, and port cost software modules will first take place at Carnival’s U.S. office, followed by a fleet wide rollout across the company’s 24 ships.

Leon Sutcliffe, Director Port Operations at Carnival Cruise Lines, said, “Handling port-related expenses is a complicated process, involving many differences in fee calculations. MXP is offering the only solution that covers the entire port cost life cycle, from obtaining estimates to budgeting, forecasting, accruals, and the final settlement. Using the MXP system will optimize processes in all areas, reducing time spent with spreadsheets and e-mail, improve financial controls, and seamlessly integrate port agents, port service vendors and port authorities through the MarineXchange B2B e-commerce servers.”

MarineXchange Managing Director Hannes Lindthaler said, “We are thrilled to provide Carnival Cruise Lines with a suite of powerful software tools. CCL is the 6th Carnival Corp brand to implement MXP, which simplifies labor-intensive tasks including port reservations, obtaining estimate pricing for annual budgets, getting final pier confirmations, invoice reconciliations, and fuel calculations – all of which are optimized through rules, wizards, and e-commerce.”

Each software module has unique features to better manage business challenges, Lindthaler said. “Key information is readily available to be used efficiently in day-to-day decision-making; users will now be able to access MXP itineraries on their mobile devices,” Lindthaler added.

Carnival Cruise Lines is “The World’s Most Popular Cruise Line Ò” with 24 ships operating 3- to 18-day voyages to The Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, Canada, New England, Europe, Bermuda, South America, Panama Canal, Tahiti, the Fiji Islands, New Zealand, Norway, the Baltic and the British Isles. Carnival ships call on hundreds of ports every year. 

MarineXchange, an ISO certified company, offers the only enterprise software suite for the cruise industry. MXP is a mature and feature-rich software that offers modules to optimize supply chain, ports, port costs, itineraries, tours, payroll, human resources, property management (PMS), recipes, menu cycles, meal counts, and visitors. All modules are seamlessly integrated and managed centrally at the cruise line’s head office. The software is used by 13 cruise companies, on more than 100 vessels.

For more information please go to www.marinexchange.com, or contact MarineXchange directly by e-mail at info(at)marinexchange.com.


The first enterprise PMS for the cruise industry | Tuesday 17. April 2012

In response to strong industry demand for more advanced features and lower TCO, MarineXchange introduces the first Enterprise Property Management System (ePMS) for the cruise industry.

For the first time, a PMS can be completely managed from the office. Besides centralized management, many labor intensive tasks have been automated. Passenger data no longer has to be imported from files; instead a continuous interface automatically moves data to the ships. Ships can see the complete guest history, including future bookings. Guest data captured on board, including financial transactions, automatically flows back into data warehouses, CRM systems, and financial systems ashore. For the first time a PMS provides true automation and efficiencies. Ships no longer have to run 50 reports at cruise end to get all their numbers. Chief Pursers and IT Officers do not have to be trained to be software administrators. Throughout the system features were designed with control and efficiency in mind.

The enterprise PMS software is accompanied by a range of modules. A fully integrated POS system, gangway security, guest check-in, visitor check-in, restaurant reservation, tour sales, giftshop management with predictive forecasting for re-ordering, clearance, and more. All is seamlessly integrated with the MXP itinerary management, port management, crew payroll, human resources, meal count modules, and several mobile applications.

The first implementation has successfully been completed at the beginning of April.

To learn more about how your organization can move to the next level, please contact us at optimize(at)marinexchange.com


Great American Steamboat selects MXP as complete enterprise solution | Wednesday 01. February 2012

Miami, January 2012

Great American Steamboat Company will implement the MXP software in the office and on board their new vessel American Queen. The modules to be installed include Property Management, Supply Chain, HR & Payroll, Itinerary Planning and Port Cost Management, as well as Tour Management and Restaurant Reservation.

David William Kelly, Vice President Hotel Operations, states “We want to manage the entire operation from our head office, and MarineXchange delivers the only enterprise solution for the cruise industry. In today’s world, centralized management, financial control and e-commerce functionalities are essential. MXP provides powerful tools to optimize our business, and we get great support by a team of experienced professionals.”

MarineXchange Managing Director, Hannes Lindthaler, adds “We are excited to be part of this fantastic project! Great American Steamboat is offering a superb product and an entirely new way of cruising.”

For more than a decade cruise companies have benefited from using MXP. By the spring of 2012, the software will be in use by 13 cruise companies, operating more than 100 vessels. MXP is a mature and feature rich software and offers modules to better manage supply chain, ports, port costs, itineraries, tours, payroll, human resources, property management (PMS), recipes, menu cycles, meal counts, and visitors. All modules are seamlessly integrated with each other and are managed centrally at the office.

For more information please go to www.marinexchange.com or contact us directly by e-mail at info(at)marinexchange.com. MarineXchange has offices in Miami, Austria, Sweden, and the United Kingdom.


International Shipping Partners (ISP) selects MXP Supply Chain Software | Monday 16. January 2012

Miami, 2012

International Shipping Partners decided to implement the MXP enterprise supply chain management software at their Miami office and on board their ships. 

Dietmar Wertanzl, Executive Vice President Hotel & Commercial Operations, says “in today’s highly competitive environment, there is a growing need for cost-efficient ship management. After a comprehensive due diligence process, we selected MXP as the system of choice. With our ships going world-wide, we needed a solution with strong forecasting and centralized management. MXP is the only enterprise software out there, and it has a strong team of supply chain professionals behind it.” 

MarineXchange Managing, Director Hannes Lindthaler, comments “Through process automation and tight e-commerce integration, ISP will have a clear ROI and on-going savings. MXP will provide financial controls and KPIs to ISP’s senior management”.

MarineXchange, an ISO certified company, offers the only enterprise software suite for the cruise industry. MXP is a mature and feature rich software and offers modules to better manage supply chain, ports, port costs, itineraries, tours, payroll, human resources, property management (PMS), recipes, menu cycles, meal counts, and visitors. All modules are seamlessly integrated with each other and are managed centrally at the office. Year-after-year MarineXchange is being complimented by its clients for their professional support and the release of new and innovative solutions.

For more information please go to www.marinexchange.com or contact us directly by e-mail at info(at)marinexchange.com. MarineXchange has offices in Miami, Austria, Sweden, and the United Kingdom.


MarineXchange Receives ISO 9001 Certification | Friday 16. December 2011

Miami, Fla. - MarineXchange, the market leader for cruise enterprise software solutions, has received ISO 9001 Certification for its quality management system.

“MarineXchange employees a full time licensed Internal Auditor. Having received the certificate shows our commitment to provide high quality software to the cruise industry and our clients,” said Hannes Lindthaler, CEO of MarineXchange.

 “Every employee embraces total quality management principles,” he noted.

For inquiries please contact info(at)marinexchange.com.


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